Insurance
Policy admin, claims, rating, billing, carrier and broker portals — and between them, your people have become the integration layer. ZADS take on the re-keying so your teams can get back to judgement.
What's slowing you down
Policy administration, claims, rating, billing, document management, carrier and broker portals — each one essential, none built to talk to the next.
Where the connections stop, people fill the gap: claims, underwriting and service teams re-keying first notice of loss, submissions and policy changes from one screen into the next.
Core policy and claims platforms are costly and risky to change, so every new interface means a new project, a new vendor and a long wait.
Claims decisions, renewals and policy changes all have to stand up to audit and regulatory review. Every step has to be shown, not just described.
How ZADS run it
Core systems, worked at the screen
An AI Digital Specialist works your policy, claims and billing systems and your carrier and broker portals at the user interface, exactly like a trained operator — no new APIs, no source-code changes to the platforms you run on.
Your people keep the decisions
ZADS is a Human-AI Orchestration Platform: ZADS execute the repetitive coordination — claims intake and triage, FNOL into the claims system, underwriting data gathered for review, renewals and endorsements processed, agent and broker requests serviced — while your people keep control of decisions, approvals and exceptions. Every step is logged, an audit trail your compliance team can actually review.
Proven under pressure
This technology was proven with the US military, where systems are locked down and mistakes cost more than money. It accelerates your claims, underwriting and service teams. It never replaces them.
See what ZADS could do across your policy and claims systems
A 15-minute walkthrough of how ZADS would bridge your policy, claims and billing systems and your broker portals — under your governance, with every step on record.